B&V offers a constant technical and commercial partnership consisting of before-sales assistance and after-sales support.

Our intention is to keep a regular and constructive contact with final customers and distributors in order to constantly monitor their level of satisfaction and to develop and tailor our products accordingly to their special requirements.


B&V aim is to create long term relations, not spot sales, because we strongly want to be the reliable partner of your commercial success.

Our food technologist are at your disposal for any information you might require and can help you with:

  • Free product samples and technical data
  • Analysis of initial requests and research for the most suitable product
  • Selecting the best performing ingredients for a specific formulation and process
  • Improving the structure, shelf life and mouthfeel of the product
  • Reducing and/or replacing sugars and fats
  • Evaluate alternative processes and cooking parameters
  • Limiting costs in use of the ingredients
  • External research and development
  • Troubleshooting

Agar is a technical ingredient / specialty, not a commodity. We can help you to optimize agar activation in your process in order to get the best cost in use

On customer request we are happy to spend a free technical visit to the production facility, bringing our global knowledge as a local help.

We offer a local training for our partners and distributors at the company’s laboratory and facility, where our qualified personnel will welcome them for technical and commercial meetings.